Terms and Conditions
· Platform dashboard
Platform terms
These terms set the boundaries for using our crowdfunding platform. We state the ground rules first: participation means you accept these conditions, and both founders and investors are expected to read them before acting. Every section is designed to protect everyone’s experience and clarify who’s responsible for what. Updates reflect lessons learned and legal shifts—check back for changes.
#01
Eligibility
Eligibility and Account Requirements
To use our platform, you must be at least 18 years old and legally able to form binding
contracts in your jurisdiction. You’re responsible for keeping your account secure and
reporting any suspicious activity. Our team monitors for unusual behaviour, but users
play a key role in maintaining a safe environment.
#02
Accounts
Account Security and Management
User accounts are private—no sharing or impersonation. Keep login credentials confidential and update them if you suspect compromise. Each user is responsible for actions taken under their account until reported otherwise.
#03
Law
Governing Law and Compliance
Platform use is governed by Canadian law and applicable international standards. Users
are responsible for ensuring local compliance before launching or backing a campaign. We
update policies as laws evolve.
#04
Funding
Funding, Contributions, and Refunds
Funds contributed via campaigns are voluntary and not refundable through the platform. Users must evaluate campaigns independently and understand the risks involved. We do not intervene in disputes over project outcomes, but will enforce rules against fraud or misuse.
#05
Content
User Content and Platform Moderation
Content you post—such as campaign descriptions or comments—must be accurate, lawful, and
free of misleading claims. Our team reviews flagged content and may remove material that
breaches these rules or Canadian law.
#06
Termination
Account Suspension or Termination
You can end your account at any time; we may suspend or terminate access for policy
breaches or legal violations. We notify users when action is taken, and users can appeal
by contacting our support team.
#07
Disputes
Dispute Resolution and Jurisdiction
Disputes are first handled through our support team. If unresolved, disputes are subject
to Canadian jurisdiction. Class actions are not permitted; claims must be handled
individually.
#08
Updates
Policy Updates and Notifications
We revise these terms as needed for legal or operational reasons. Users are notified of
major updates via email or dashboard alerts. Continued use signals acceptance of
changes—review this page regularly for the latest version.
Contact for Terms Inquiries
Questions about these terms? Our team answers every inquiry with context from your platform
history. Reach out and expect a response from a real person, not a template.
- Support email
- content@elunavirex.world
- Support phone
- +1 (%06) 932-6741
- Office address
- 73 Bathurst Street, 4th Floor, Toronto, ON M5V 2P6 Canada
Effective date: August 11, 2026
Version: v3.2