Privacy Policy
How we protect and use your data on our crowdfunding platform.
Introduction and Approach
Here’s the blunt truth: your data isn’t currency, it’s responsibility. We collect only what’s needed to run the platform and keep things fair. You won’t find hidden collection or fine-print trickery here—just clear practices shaped by our team’s experience and regulatory demands.
We update our policy to match changes in law, technology, or user needs. If you spot gaps or have questions, reach out. Privacy is a moving target, but our commitment is constant: protect user data and keep you in control.
How We Collect Data
We gather personal data when you register, interact with features, submit projects, or contact support. Some data is collected automatically to maintain security and functionality.
Information Provided Directly by You
- Full name and contact details provided during registration.
- Project submissions and campaign information you upload.
- Account preferences and notification settings.
- Payment-related details for campaign contributions.
- Support or inquiry messages you send us.
Information Collected Automatically
- Browser type and version for compatibility and support.
- Device type, operating system, and screen resolution.
- Pages visited and time spent on the platform.
- Approximate location based on IP address.
- Referring site or search engine if applicable.
How We Use Your Data
Your data enables secure platform access, communication, and tailored experiences. We use it to keep accounts safe, deliver updates, and refine features for all users.
- Processing logins and authenticating access securely.
- Responding to support requests and feedback submissions.
- Providing tailored content and platform recommendations.
- Enforcing community standards and security protocols.
- Monitoring and improving service functionality.
- Sending important notifications about your account or platform changes.
- Complying with legal obligations and regulatory requirements.
Our Commitment: Our team treats your privacy as non-negotiable. We build every process, from onboarding to support, with transparency and minimal data collection. Your details are managed securely and never shared without clear cause.
Data Sharing Practices
We only share your data with trusted service providers or legal authorities when strictly required for operation or compliance. No data is sold or traded for marketing purposes.
Service Providers
We work only with service providers who meet our security standards. Contracts include privacy requirements and data protection clauses.
Legal Obligations
We follow Canadian law, PIPEDA, and GDPR. When courts or authorities require disclosure, we only provide what is strictly necessary.
Anonymous Usage Statistics
We collect anonymized usage data to improve services, spot trends, and address issues. Individual users are never identified in these statistics.
Your Rights
You control your data—request access, correction, deletion, or restriction at any time. We respond to all requests personally, respecting your platform history and legal rights.
- You have the right to access your personal data we hold at any time.
- You can correct or update your personal information at any time.
- You may request deletion of your data if it’s no longer needed for legal or operational reasons.
- You may request your data in a portable, machine-readable format.
- You may object to certain data uses unless required for legal compliance.
- You can request limits on how we process certain data in specific cases.
For any privacy requests—access, correction, objection, or deletion—contact our support team. We respond with historical context and care, not copy-paste answers.
Security and Data Protection
Your data security is foundational. We use encryption, access controls, and regular testing to safeguard all personal information, adapting to emerging threats and regulatory changes.
Technical Measures
- Encryption in transit and at rest for all sensitive data.
- Multi-factor authentication for platform access.
- Routine vulnerability assessments and security testing.
- Automated alerts for suspicious account activity.
Organizational Measures
- Access to personal data is restricted to trained staff.
- Data-handling policies are reviewed and updated regularly.
- Staff receive ongoing privacy and security training.
- Vendor agreements require strict confidentiality and compliance.
Data Retention Policy
We retain personal data only as long as necessary for platform operation, legal compliance, or user support. Data is deleted or anonymized when no longer needed.
- Profile details and login credentials you provide for platform access.
- Progress, usage, and engagement statistics for platform improvement.
- Records of support requests, inquiries, and platform notifications.
- Payment records, transaction details, and billing preferences.
- Only opt-in marketing preferences, never sold or shared.
Retention periods vary by data type and legal requirements.
International Data Transfers
We may transfer data outside Canada when working with providers or partners. All transfers follow legal safeguards, using contracts and security standards that meet Canadian and international privacy laws.
- Transfers rely on contractual safeguards and secure channels.
- Providers outside Canada must meet privacy standards equal to Canadian law.
- Data transfers are minimized and tracked for compliance.
- User rights remain protected regardless of data location.
Cookies and Tracking Technologies
Cookies help you stay logged in, remember preferences, and keep the site fast. Some cookies are essential for secure operation, while others help us understand usage and improve your experience.
Types of Cookies We Use
- These keep your session active, support logins, and enable secure navigation.
- Track visits, load times, and identify site errors for improvement.
- Suggest startups and content based on your use of the platform.
- They remember your settings—language, region, and accessibility options.
You can change cookie settings anytime in your browser. Blocking cookies may limit some platform features.
Changes to This Policy
If we update this privacy policy, you’ll be notified by email or in your account. Important changes are clearly flagged, and your continued use of the platform means you accept the updates.
- We’ll notify you of changes to this policy through your account email.
- Major updates are highlighted on the platform dashboard.
- Policy changes take effect immediately unless stated otherwise.
- You can review archived policy versions upon request.
Major changes will be announced up front—no surprises.
Contact for Privacy Questions
For any privacy concerns, correction requests, or data access, contact our privacy team for context-driven help.
Elunavirex
73 Bathurst Street, 4th Floor, Toronto, ON M5V 2P6 Canada
Phone: +1 (%06) 932-6741
Email: content@elunavirex.world
Last updated August 1, 2026.
Policy effective from August 1, 2026.